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Newsletter: Reimagining Work

 

We are facing one of the most challenging times in recent history. This is due to a confluence of factors including the prolonged pandemic, instability and unpredictability, raging inflation, rising interest rates, the war in Ukraine, supply chain challenges, difficulty filling jobs, and mental health issues including isolation, anxiety, and depression. 

 

All of this demands more of leaders than ever before.

So, what to do? This is a time to think outside the box, challenge preconceived notions, be more scientific, adapt and pivot quickly in response to rapidly changing conditions, and most importantly to Reimagine Work.

 

Here are a few relevant quotes that will help guide you on your journey:

 

- "When we act scientifically, we relentlessly probe our assumptions and change them if evidence shows that they are wrong." Going solely with your gut is no longer enough. We must utilize data to guide our decisions.

- "What got you here won't necessarily get you there." You must adapt and pivot quickly, constantly reinventing yourself and your company.

- "Work isn't working for people." Resignations are at an all time high. 25% of US workers resigned in 2021.Studies show that engagement is at an all time low and that was before the pandemic.

- " Nobody cares how much you know until they know how much you care."

 

It's a mistake to believe that workers' attitudes will magically improve as the economy shifts over the next two years. Workers' expectations are now entrenched in their attitudes towards work. There is dissatisfaction with the command and control approach to management and how workers view their employers who they hear are experiencing record breaking profits while they continue to struggle. 

 

Those leaders who Reimagine Work will lead the way to productivity and prosperity.

 

Here are some tips on how to do it:

 

- Adopt the belief that employees are your most important resource.

- Treat employees as stakeholders, much as you do your suppliers and customers.

- Recognize that one size doesn't fit all. Treat each employee as an individual with unique needs, interests, skills, and strengths.

- Make trust the foundation of all policies and practices.

- Treat all people with respect, empathy, concern, and compassion.

- Create a shared purpose and help employees connect what they are doing with that shared purpose. Help employees feel valued and important.

- Involve employees in the decision-making process so that they become stakeholders and are more engaged and take ownership and pride in what the company is doing.

- Build a Culture of Accountability.

- Create a sense of community so that people feel a part of something while they are feeling apart from so much in their lives right now. Replace fear and isolation with team, purpose, security, and a sense of belonging.

- Replace the attitude that "work is work," with work is a purposeful and meaningful activity that contributes to a person's identity and sense of self-worth.

- Demonstrate passion and enthusiasm daily. Be that role model that says work can be fun.

- Maximize people's strengths by having them do what they are good at and what they like.

 

All of this assumes that you view employees as people first, are willing to spend the time to get to know them, and care about how they are experiencing work.

 

Why invest in this approach?

It leads to curiosity, engagement, optimism, a positive attitude, enthusiasm, better functioning, increased productivity, higher energy, resilience, and retention. And all of this results in you outperforming your competition, creating "raving fans”, and increased profitability.

 

Marcus Buckingham in his recent article "Designing Work that People Love" says that "to attract and retain the best people we must redesign jobs around a simple, but powerful concept: love for the content of the work itself." Is this pie in the sky? I think not. Schools that inspire rather than just instruct, graduate the best workers and the most loyal alumni. Teams that have a common purpose and consistent and passionate leadership win titles. Companies that bring love to work, attract and retain their A players and outperform their competition.

 

Is this possible? I know it is. I did it for over 40 years and I've seen many of my clients do it. I know that you doubters are saying, people can't love what they do all of the time. Of course not, but how about an aspirational goal that they will love what they do 20% of their day so that will inspire them to perform at their highest level 80% of the time? 

Your vision and leadership in Reimagining Work and leading accordingly can make it happen and bring your company to its highest level of success, make you the leader that people will want to follow, and make work fun again.

 

 

PHL HP Consulting Group looks forward to supporting our clients and partners in building and sustaining enduring organizational excellence and transformative leadership. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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